Frequently Asked Questions

View our most frequently asked questions below. Still have questions that you can't find below? Feel free to text us and we will point you in the right direction!

Leasing/Rent Information

What if I’m not ready to apply? What other options are there? Expand FAQ Close FAQ

If you’re not ready to apply, click Email Us to send us your questions, or stop by to visit our community. Our pricing does change daily so we encourage you to apply as soon as possible to lock in the current rate.

What are the lease terms that are offered? Expand FAQ Close FAQ

We offer lease terms from 3 to 12 months, with different pricing options for each term.

How long do I have to move-in to my apartment? Expand FAQ Close FAQ

You may apply to move-in starting the date the unit is available. The unit can be moved in to within seven (7) days afterwards.

Does it cost anything to take a tour? Expand FAQ Close FAQ

Absolutely not! There is no charge to view our apartments and community amenities.

What is included in the rent price? Expand FAQ Close FAQ

The price shown on our website is rent only.  The following charges are billed monthly on the 1st of the month. Reserved parking, trash $15, Internet and Cable $55 with AT&T or Google Fiber, water and sewer, and a utility admin fee. Water and sewer charges are billed by our 3rd party billing company and are paid with your monthly rent.

Do I have to make an appointment, or do you accept walk-ins? Expand FAQ Close FAQ

With our self-guided tour process, you do not need an appointment. Stop in any time during office hours and we'll create a tour path specific to what you want to see!

Can I get a price reduction if I sign a longer lease or pay for rent a year in advance? Expand FAQ Close FAQ

We offer a variety of lease terms, and the prices vary based on the length of the lease. We do not offer a discount for paying a year in advance.

What is the renters’ insurance policy? Expand FAQ Close FAQ

We require renter’s insurance with a liability protection up to 100,000 for the protection of our community.  We also recommend you obtain personal renter’s insurance for the protection of your belongings.  We do offer Resident Indemnity Management insurance. Click here for more information.

What fees will I need to pay if I have to break my lease? Expand FAQ Close FAQ

We require a 60-day notice to vacate and there is a buy-out fee equal to 2 month's rent plus any concessions given during the term of the lease. Please review your specific lease for details on the termination policy.

What schools is Arterra zoned for? Expand FAQ Close FAQ

Arterra is in the Kansas City School District including, Primitivo Garcia Elementary School, Northeast Middle School, and Northeast High School.

The Apartments

Do you have furnished apartments? Expand FAQ Close FAQ

No, we do not have furnished apartments available.

Do all of your apartments have the same finishes? Expand FAQ Close FAQ

All apartments have the same finishes, and north and south-facing apartments have solar innovation doors.

Do all of your apartments include a washer and dryer? Expand FAQ Close FAQ

All apartments include washer and dryer.

How do I setup electricity? Expand FAQ Close FAQ

There is no set up required. Electric is set up and registered by Reverb KC.

What do you look for in the application? Expand FAQ Close FAQ

We use third-party, independent screening service that views your credit, rental history, and employment history. They also complete a background check.

Who is the provider for internet and cable in this area? Expand FAQ Close FAQ

Our cable and internet is provided AT&T or Google Fiber. This price is $55 each month and will be paid along with your rent.

Our Policies

What is your pet policy? Expand FAQ Close FAQ

We welcome up to two furry friends and we do not have a weight limit. There is a $300 pet fee per pet and $25 monthly pet rent per pet. Currently, the restricted breeds are Akita, Chow, Doberman, Pit Bull, Rottweiler, American Staffordshire Terriers, English Staffordshire Bull Terriers, Mastiffs, wolf hybrids or any other breed with dominant traits geared towards aggression. Dogs of other breeds mixed with any of the restricted breeds are not allowed.

What is the parking policy? Expand FAQ Close FAQ

Each apartment will receive one assigned parking space. Additional parking is $135 for covered & $85 for uncovered. We do not have electric charging stations.

How do I transfer to a new apartment? Expand FAQ Close FAQ

To transfer to a new apartment, please contact the office to discuss transfer options. The transfer fee is $250.

Will I be allowed to sublet my apartment? Expand FAQ Close FAQ

No, we do not allow sublets.

Our Amenities

Do you have garages? Expand FAQ Close FAQ

No, we do not have single garages. We do have garage parking available however.

Do you have storage units available? Expand FAQ Close FAQ

No, we do have not storage units available.

How do I receive packages? Expand FAQ Close FAQ

Packages can be received through the Luxer package lockers.

What are the hours for the amenities? Expand FAQ Close FAQ

Residents have access to the 14th floor amenities Monday - Saturday until 4pm and Sunday all day.

How accessible is the team at the local office? Expand FAQ Close FAQ

Our staff is available during office hours to assist you six days a week! You can also email us anytime, and we’ll respond during office hours. All of our communities offer 24-hour emergency maintenance, as well–simply call us and a member of our service team will come out for emergency maintenance requests.